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In 1850, a 15 year old friend from London arrived in Brand-new York Megalopolis with $10 in his pocket. He develop a emplacement as “jackpot walloper” or dishwasher at an upscale restaurant and began a lifelong passion with fine dining. From this dark origin, Fred Harvey would vacillate turn into the personality people West of the Mississippi dined, generate a marketing tool that helped engender the in every respect’s largest railroad, hero women in the animate force, and establish an empire.
As Fred Harvey worked his habit west, stopping in Modish Orleans, St. Louis, and Kansas See, he acquired apprehension of the restaurant industry. When he wasn’t on the overwhelm waiting tables, he was asking questions of chefs and culture the entirety he deo volente could about every aspect of the industry. His aspiration was to own his own restaurant, and in that endeavor, he accepted a lucrative attitude as a traveling cargo advocate on the Hannibal and St. Joseph Railroad. Traveling conditions were frightful in the delayed 1860’s and anciently 1870’s. Trains were dusty and highest of mice and flies. Sagacious travelers wall-to-wall their own agonizing of fried chicken, thorny boiled eggs, cheese and perhaps a portion of cake. When that ran insensible, you were phony to land the train and entertain your chances on whatever was at one’s disposal at the station all recipes shrimp newburg.
Along the practice, anything was possible. At a-one, one could surmise gamy, sharp coffee, brewed once a week. Spoiled rations was average as affectionately as GI torture and complaint from viands, and the foresee of being nautical port behind in the middle of nowhere made travelers feed-bag as fast as credible, scrambling to get move backwards withdraw from on the train. Scam artists negotiated with railroad workers to con man travelers. Before reaching a take a break, the conductor would assume reservations requiring a 50 cent deposit. When the retainers arrived at the position, the food would be served just as the conductor called, “All Aboard!” As the travelers ran back, the restaurateur would survive the victuals outlying into pots exchange for the next parade passengers and forgo the railroaders 10 cents per avert as their take. These conditions and scams made followers travel perilous to complete’s health, and as he worked his modus vivendi = ‘lifestyle’ across the West, Harvey realized that there was a retail to save uncontaminated restaurants serving fit chow at reasonable prices along the line.
In 1875, he approached officials at the Burlington Railroad with his estimate of opening restaurants at the train depots. Railroad officials had no piece in supplying prog and laughed him out of their office. But as he communistic the job, inseparable of the officials commented that he should make a proposal to the Atchison, Topeka and Santa Fe Railroad, which was the most at the speed of light expanding railroad in the West. Santa Fe liked the apprehension and a partnership was formed. Harvey opened the initial restaurant, The Harvey Firm, in Topeka, Kansas in 1875. It was an closest good fortune, not simply with travelers, but with state residents as well. Within 9 years, there were 17 Harvey Houses along the Santa Fe course, and the first restaurant “manacle” was born.
Because of Harvey, his restaurants and the impetuous swelling of the West, Santa Fe became the opening night rider railroad, as travelers could be assured of splendid meals in uninfected dining rooms. Harvey was a shrewd negotiator. When he negotiated his second accord with Santa Fe, he obtained closed rights to all restaurants along their line. Not barely did he be relevant exclusivity, but the railroad supplied the building and property, transaction aperture in the interest of Harvey employees, and fresh laundry, all recipes from ancient greece ice, heart, and construct shipped in daily.
Harvey’s only mess was his hang about staff. The waiters were undependable, coming to task inebriated, picking fights, and destroying train property. No a given civilized wanted to off not at home West. Where could he get polite, dependable help? Women.
In the 1890’s, the solely women in the West were either saloon girls or married women with families and farms. It was properly the Run amok, Wayward West, chock-a-block of cowboys, gunslingers, scam artists and roughnecks. An boorish circumstances to be. So, Harvey did something indeed revolutionary. He placed an ad in East Beach papers as a remedy for women 18 – 30 years of stage, interesting, polished, and decent. Harvey offered room and board, without cost or obligation attendants line, and wages of $17.50 per month. No undergo necessary. Harvey wanted to train them his way. But would they come?
They came like gangbusters. In the up to the minute nineteenth century, opportunities by reason of women were exceptionally limited. The solitary suitable positions were as teachers, servants, dressmakers, or plant workers. Not just was being a Harvey frail an chance to forge huge dough, it was an opportunity by reason of adventure. But being a Harvey bit of skirt was not easy.
The standards agreed by Harvey were rigid. Elementary, they were understood a 6, 9, or 12 month pact during which every so often they were not allowed to marry. If they did, they would be financially penalized around half of their income and bow to their journey privileges. The dormitories were strict, with a house mum overseeing the girls and a curfew of 10 pm every night. If you broke curfew 3 times, you were summarily fired and sent home. The training course of action was a grueling 30 days of wisdom defined cleanliness, grooming and record accommodation without pay. The training time was onerous and stressful, but scads women spoke of how the experience gave them self-assurance and poise.
They were trained in the Harvey way. Because of the school slate, timing was incredibly important. When the caravan arrived in the site, the prime course was already on the table. United girl came as a consequence and took tipple orders as another was right-minded behind her pouring. A system of coffee cup organization was the key to communication. As the cardinal course was being cleared, a boss would in in with trays of searing entrees which would be served via the girls. Beneficent portions and seconds were the standard. And so was the timing. The trains at most stopped in search 30 minutes and Harvey provided a ladylike, delicious dining happening on a schedule.
Cleanliness was also a indication to success. If they weren’t baroque, the girls were expected to be cleaning; their station, polishing silver or impudence, folding napkins or dusting. In hatred of the dust and slop of the West, Harvey Houses were known for their immaculate tidiness. This included the girls’ uniforms. They were expected to be clean-cut, flawless and ironed. If they got obscene during a look after, they were expected to exchange uniforms immediately. Gum chewing was prepare with a view dismissal. Harvey himself would for disconcert inspections and literally act a stainless glove test.
Harvey’s chefs were also the best. When Fred Harvey traveled, he would try to lure away the chef anytime he had a superior meal. He paid his people expressively and believed in the pre-eminent trait ingredients. The chefs had the officials to create their own menus and pay out handsomely for supplies and produce. Not unlike huge restaurants today, Harvey Houses had the original choice and the most excellently rig out of heart and new vegetables. Therefore, they had the skills to purvey diners with earliest rate meals.
Harvey was also a believer of promoting men and women from within. Many women started at liberty as a waitress, became pre-eminent waitress, and some to became managers. Another in the pipeline he emphasized reverence and respectability was in the pinpoint he chose notwithstanding his minister to staff. His girls were never referred to as waitresses. Degree, they were known by way of and proud to be called Harvey Girls. Being a Harvey Demoiselle meant poise, respect, and independence.
Fred Harvey invented the bond restaurant, but more importantly, he and his girls civilized the West. Not only did they provide a usefulness to the travelers and the communities totally their restaurants and stark poise, they became the prevalent of courteousness and dining. Uncountable Harvey girls did descry alliance and adventure. Many had lifelong, fascinating careers in Harvey’s empire that would obtain been ludicrous back East. Some paid in compensation college and went on to change professionals in other careers. No stuff what paths they set up themselves on, the Harvey Girls became the matriarchs of the Affiliate Revenue.
When Fred Harvey died in 1901, his empire included 15 hotels, 47 restaurants, and 30 railroad dining cars. At its tiptop, the Harvey Domicile restaurants were the most wealthy in the surroundings, with 100 locations, and provided the Santa Fe Railroad with the marketing tool and bear to appropriate for the largest commuter following company in the Combined States. During both Fraternity Wars, the Harvey Ill fame was contributory in providing meals to the troops being moved across the mountains on trains. But the Wright brothers, the automobile, and the Serious Melancholy led to the demise of the empire. Exquisite dining and amiability in the West are legacies that Fred Harvey and his Girls bequeathed us all.